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Old 04-17-2019, 12:35 PM
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clearwatermike clearwatermike is offline
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Default What happened to Chuck?

I snapped the handle on my Classic Stealth scoop with the u-bolts. After a couple of phone calls and emails to find out about getting a replacement handle and possibly one of the newer model Stealth scoops, I was told that Chuck no longer owns the company or builds the scoops. Iíve enjoyed excellent customer service from Chuck over the years, but before laying out $400 plus for a new scoop with a CF handle, Iíd like to see if there actually is another company building and selling these scoops, and if so, if thereís any feedback on quality and service.

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Old 04-17-2019, 01:21 PM
ROBOTCOP13 ROBOTCOP13 is offline
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He retired and sold the business.
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Old 04-18-2019, 02:42 PM
Charly-in-CT-RI Charly-in-CT-RI is offline
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Originally Posted by clearwatermike View post
I snapped the handle on my Classic Stealth scoop with the u-bolts. After a couple of phone calls and emails to find out about getting a replacement handle and possibly one of the newer model Stealth scoops, I was told that Chuck no longer owns the company or builds the scoops. Iíve enjoyed excellent customer service from Chuck over the years, but before laying out $400 plus for a new scoop with a CF handle, Iíd like to see if there actually is another company building and selling these scoops, and if so, if thereís any feedback on quality and service.
Isn't the scoop a life time warranty since it failed versus worn out?

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Old 04-18-2019, 09:12 PM
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clearwatermike clearwatermike is offline
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Originally Posted by Charly-in-CT-RI View post
Isn't the scoop a life time warranty since it failed versus worn out?
The scoop is good for life! Chuck fixed it once and even reenforced it. Itís the wood handle that broke.

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