stetam
Elite Member
They got back to me on the same day they received my drowned pod saying they would replace it under warranty. I waited a week and since we are both in PA I expected to have a new one in the mail by then, but nothing was received so I emailed them again. This was their reply.
"Unfortunately our system had a glitch with our inventory and we are currently out of replacement Equinox 600 control pods. However we do have an order placed to get some in. We don't know when they will arrive, but rest assured that you will receive updates when they arrive and also when yours is sent out. We apologize for the inconvenience."
Please contact us if you have any questions in regards to the repair of your equipment
Detector Center
I then sent another email stating they should send me an 800 pod rather than make me wait. No reply yet.
Steve
"Unfortunately our system had a glitch with our inventory and we are currently out of replacement Equinox 600 control pods. However we do have an order placed to get some in. We don't know when they will arrive, but rest assured that you will receive updates when they arrive and also when yours is sent out. We apologize for the inconvenience."
Please contact us if you have any questions in regards to the repair of your equipment
Detector Center
I then sent another email stating they should send me an 800 pod rather than make me wait. No reply yet.
Steve