Waveoff
Elite Member
My Z-Lynk quit working on 10/17. I emailed Garrett and told them exactly what happened. I was using it on my Etrac and the audio just stopped working. Jiggling the audio cable in the transmitter side and the headset plug on the receiver did nothing. Audio was simply gone. The units still pair up fine.
I emailed Garrett and told them exactly what I experienced and the troubleshooting steps I tried by using different headsets and trying the Z-Lynk on other detectors. I figured they would just have me ship the whole setup back to them and they'd send me a replacement since it's under warranty. Instead, my issue was told to an engineer at Garrett who felt it was an audio cable problem. I knew in my gut that it wasn't the cable but whatever, a new cable will come in within a couple of days right? Wrong! I just got the cable in the mail today 12 days after contacting Garrett. And guess what?? It didn't fix my issue! Imagine that...
I emailed them back this evening. Hopefully they can resolve this a little more quickly.
I emailed Garrett and told them exactly what I experienced and the troubleshooting steps I tried by using different headsets and trying the Z-Lynk on other detectors. I figured they would just have me ship the whole setup back to them and they'd send me a replacement since it's under warranty. Instead, my issue was told to an engineer at Garrett who felt it was an audio cable problem. I knew in my gut that it wasn't the cable but whatever, a new cable will come in within a couple of days right? Wrong! I just got the cable in the mail today 12 days after contacting Garrett. And guess what?? It didn't fix my issue! Imagine that...
I emailed them back this evening. Hopefully they can resolve this a little more quickly.