kellyco has a stupid tracking systm

[abynum1]

Originally Posted by RWJR13

Ha! I'm done with it. No more posts from me on this one, I like this forum too much to get kicked out

[Cfmct]

Originally Posted by longbeard

called at 5 mon after no email or call back.customer service tells me after being on hold for 10 min.coil is on back order.so i cancled the order.now i get to wait 3 to 5 buss days for my money,and lady says they send me a email to confirm money return.and i say we,ll see

im glad for you if you like them.but dont bash me becouse i spoke out against poor customer service.

Who is bashing you lb?

[Rudy]

[kdogjax]

The store is in Orlando. They have a nice show room where you can try out the detectors. They have a good selection of accessories also, I wasn't too impressed with the help there, but I only visited them once. The place is kinda hard to find, even with a GPS. A live person on the phone is certainly the way to go.

[pocketspill]

Yeah. I just got a coil from them that I couldn't buy elsewhere. The tracking system as simple and effective - normal fare for ecommerce site. I then turned on email notifications on Fedex and that worked as expected also.

[HarveyH48]

Originally Posted by kdogjax

The store is in Orlando. They have a nice show room where you can try out the detectors. They have a good selection of accessories also, I wasn't too impressed with the help there, but I only visited them once. The place is kinda hard to find, even with a GPS. A live person on the phone is certainly the way to go.

Actually, Winter Park, and it's on the other side of Orlando from me. About an hour drive for me. Really hate driving through Orlando, no matter how carefully you plot your route, there some sort of construction detour, that puts you on a toll road. Think I'd have to know for sure they have a floor model Plumb Bob to try out. Though, I might make the drive for a SEF coil sometime, but UPS should only take a day or two...

[Patton]

Gotta chime in here.
I did have an initial communication problem with Kellyco last year. After a conversation with Dan Gerrell, their service has been outstanding. I have ordered from them 5 or 6 times since then, with zero problems. They have always provided a tracking # on my orders.
If you contact them I would ask for JW, Shavon, or even Dan if you have a problem. He's a busy guy but he will get back with you.

[longbeard]

they fixed it.but fri my coil and order got pulled and put on a shelf.at quiting time.the paper work was in the box and left for dead.then monday after i called twice.no one knew anything other than the cumputer showed i paid.and the coil was now out of stock.during the second call they told me that.so i cancled....then they call me back and tell me they found my order partaly pulled.with my coil in the box.and do i want it.heck yeh.bam tracking email.the works

but the tracking system they got if you dont have the email link,good luck.but i was trying to get info that wasnt their

i tri to spread out my purchases to each sponser.i will still use them.but only person to person.and on monday

and yeh,some folks here busted my chops for this post.and making fun of my spelling.i wish i got to hide in coledge and sit behind a desk all day.but insted myself and other folks like me had to work at 16.guys like me built the house you live in.or fix your hoytie toytie cars.