L0S3R
Elite Member
With the dual barrel harbor freight tumbler. Is it necessary to load both barrels every time?
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Sent from my iPhone using Tapatalk
It seems to run better with both drums on it. I fill one of them with about the same weight in just water, if I dont need both.
I always put both barrels in while tumbling, but both do not have to be full. I sometimes run one empty barrel, and one about half full. I've had my dual HF tumbler for quite a few years, definitely worth the few bucks!
I am a big Harbor Freight fan but I will NEVER order from their website again. I ordered a tumbler and an extra belt back on May 11th. When I ordered it I was told there would be a 1-2 week delay due to the increased demand on their system which I was fine with. Since then I have not heard anything from them. I emailed their customer service last week to see if I can cancel the order and the lady told me that I could not, but instead I could refuse delivery once it was shipped. Basically she was zero help, if it was shipped, we wouldn't be having this conversation. I am giving them until the end of this week and I am going to my credit card company and cancelling the transaction. If you are considering buying one of these tumblers, I highly suggest you go buy it in the store and steer clear of their website.
I know they aren't everywhere but we have several stores in my area so I never had a need to order online from them...after many complaints like yours I don't think I would even want to.
Just bought a new pair of hunting gloves from them the other day.
Hopefully you'll be sending the second tumbler back. Lousy customer service made worse by sending and charging you for something you didn't order......I buy a TON of stuff online both for personal use and to supply my shop for our e-commerce site. I buy from a lot of vendors both big and small. I cannot recall the last time I have had an issue like I have seen with HF's fulfillment service. I am a huge HF fan, but I will NEVER use their site again. Buyer beware.....
The good news - after almost 6 weeks they have shipped my tumbler.
The bad news - I received a second charge from them this morning followed by another Fedex tracking number. Looks like I'll be getting two tumblers.......
Hopefully you'll be sending the second tumbler back. Lousy customer service made worse by sending and charging you for something you didn't order......