(Discalimer: I do not believe this was Kelly Co’s fault)
Yup, I got burned!! This morning I decided I was finally ready to purchase my Explorer SE from Kelly Co. Initially I called to make the transaction over the phone (1-800-327-9697) but was told the details of my transaction would not be available on their website due to it being an over the phone purchase. I then decided that doing it online would probably be better. So I hung up the phone and proceed to place my order on the KCO website.
This is the website I went to:
http://www.kellycodetectors.com/indexmain.php
Everything was going great, I had selected option package one, added the detector to the cart and chose the one day over night shipping fee. I then proceeded to check out. During check out I was given a few options to make payment...one of them being paypal. At that time I had around $700 in my paypal account and the remainder in my checking which was linked up to paypal.
Here is where I was duped. Somehow, someway during being sent to paypal directly from KCO the money got routed to one mustafa kartal???? Yes, I logged into paypal. Here are the details from my paypal receipt:
..and yes, I have tried contacting him...
Name: mustafa kartal (The recipient of this payment is Non-U.S. - Verified)
Email: 10urcimsit@gmailcom
________________________________________
Total Amount: -$1,153.90 USD
Fee amount: $0.00 USD
Net amount: -$1,153.90 USD
________________________________________
Item amount: $1,098.95 USD
Sales Tax: $0.00 USD
Shipping: $54.95 USD
Handling: $0.00 USD
Quantity: 1
________________________________________
Item Title: Kellyco Metal Detectors
Date: Jan 3, 2011
Time: 09:51:42 PST
Status: Completed
The detail I missed…. Non-U.S. verified and of course the name mustafa kartal. It said Kelly Co. so I assumed everything was fine? I then called KCO to make sure the online transaction went through ok and was told they didn’t know who the heck I was. No sign of a transaction on their end.
So then a I immediately filled dispute claim with paypal which supposedly put a stop on the payment. I also believe I was successful in stopping the $542 from being pulled from my bank by having a bank fraud specialist place a stop payment. I was told however the money would be pulled from my bank account from a paypal fraud specialist and only in the end after everything was investigated would I get a full refund. Wow!! What a freakin headache. I sold a ton of collectible toys and had to make 21 leather holsters by hand (a side job of mine) which I am still working on for a store outside of Chicago to get the money for this detector. I am a Seattle native.
I was told that maybe my computer was infected with some kind of virus and that someone may have been watching my key strokes? I did full scans on both of my computers and I did get one weird thing that was put into the virus vault on one of my computers?? I don't know? Maybe that was it?
Anyway, I am sooooo freakin frustrated right now. I am so glad to have you all to hear me out on this. Again, I am 99% sure that it was somehow my fault. I feel so bad right now like it was something I did? Maybe I should have been watching my computer virus program more closely? And yes, my virus progams on both of my compters were up to date when all of this took place.
Oh well, live and learn I guess. Now I have to wait 7-10 days for my dispute to get looked into. I am trying to stay positve. I really think paypal will come through for me.
Yup, I got burned!! This morning I decided I was finally ready to purchase my Explorer SE from Kelly Co. Initially I called to make the transaction over the phone (1-800-327-9697) but was told the details of my transaction would not be available on their website due to it being an over the phone purchase. I then decided that doing it online would probably be better. So I hung up the phone and proceed to place my order on the KCO website.
This is the website I went to:
http://www.kellycodetectors.com/indexmain.php
Everything was going great, I had selected option package one, added the detector to the cart and chose the one day over night shipping fee. I then proceeded to check out. During check out I was given a few options to make payment...one of them being paypal. At that time I had around $700 in my paypal account and the remainder in my checking which was linked up to paypal.
Here is where I was duped. Somehow, someway during being sent to paypal directly from KCO the money got routed to one mustafa kartal???? Yes, I logged into paypal. Here are the details from my paypal receipt:
..and yes, I have tried contacting him...
Name: mustafa kartal (The recipient of this payment is Non-U.S. - Verified)
Email: 10urcimsit@gmailcom
________________________________________
Total Amount: -$1,153.90 USD
Fee amount: $0.00 USD
Net amount: -$1,153.90 USD
________________________________________
Item amount: $1,098.95 USD
Sales Tax: $0.00 USD
Shipping: $54.95 USD
Handling: $0.00 USD
Quantity: 1
________________________________________
Item Title: Kellyco Metal Detectors
Date: Jan 3, 2011
Time: 09:51:42 PST
Status: Completed
The detail I missed…. Non-U.S. verified and of course the name mustafa kartal. It said Kelly Co. so I assumed everything was fine? I then called KCO to make sure the online transaction went through ok and was told they didn’t know who the heck I was. No sign of a transaction on their end.
So then a I immediately filled dispute claim with paypal which supposedly put a stop on the payment. I also believe I was successful in stopping the $542 from being pulled from my bank by having a bank fraud specialist place a stop payment. I was told however the money would be pulled from my bank account from a paypal fraud specialist and only in the end after everything was investigated would I get a full refund. Wow!! What a freakin headache. I sold a ton of collectible toys and had to make 21 leather holsters by hand (a side job of mine) which I am still working on for a store outside of Chicago to get the money for this detector. I am a Seattle native.
I was told that maybe my computer was infected with some kind of virus and that someone may have been watching my key strokes? I did full scans on both of my computers and I did get one weird thing that was put into the virus vault on one of my computers?? I don't know? Maybe that was it?
Anyway, I am sooooo freakin frustrated right now. I am so glad to have you all to hear me out on this. Again, I am 99% sure that it was somehow my fault. I feel so bad right now like it was something I did? Maybe I should have been watching my computer virus program more closely? And yes, my virus progams on both of my compters were up to date when all of this took place.
Oh well, live and learn I guess. Now I have to wait 7-10 days for my dispute to get looked into. I am trying to stay positve. I really think paypal will come through for me.