help! my Makro Racer is broken

bigbeardboy

Full Member

Joined

May 25, 2012

Messages

156

Location

andover MA

• Dec 18, 2016

• #1

My Racer has been acting up lately.
First it was that I could not turn the gain up above the set gain or it would say saturation.
Now I turn it on and its SATURATION right away UNLESS in beach mode.
Anyone know how to fix this?
Thanks in advance,
Zac

 

choppadude

Forum Supporter

Joined

Dec 22, 2012

Messages

4,856

Location

Twin Tiers N.Y.

• Dec 18, 2016

• #2

Is it still under warranty? I seem to remember the first ones sold had some issues. Try a google search for this

 

bigbeardboy

Full Member

Joined

May 25, 2012

Messages

156

Location

andover MA

• Dec 18, 2016

• #3

choppadude said:

Is it still under warranty? I seem to remember the first ones sold had some issues. Try a google search for this

Click to expand...

It is still under warranty but i can't find the warranty card.

 

Gonebeeping

Elite Member

Joined

Jan 14, 2016

Messages

829

Location

Maryville Tn

• Dec 19, 2016

• #4

bigbeardboy said:

It is still under warranty but i can't find the warranty card.

Click to expand...

A lot of companies have a warranty you can fill out online. Maybe check their website for one and if not I would call them. I would email and call them also .

 

choppadude

Forum Supporter

Joined

Dec 22, 2012

Messages

4,856

Location

Twin Tiers N.Y.

• Dec 19, 2016

• #5

bigbeardboy said:

It is still under warranty but i can't find the warranty card.

Click to expand...

Most dealers have to turn in the sale date of a unit to the manufacture so they know when it was sold. They should know that it is under warranty by the serial #. You best bet is to call Makro customer service. I believe a lady by the name Dileck or something like that will take care of you. I received excellent customer service from them when I had an issue with my Racer coil.