Garrett very helpful again

A

an inch an hour

Junior Member

Joined

Sep 19, 2017

Messages

34

Location

Western NY

• Aug 7, 2019

• #1

My AT Max started going crazy last wednesday. I called Garrett. They made me do a few tests over the phone then gave me a return number. 6 days later i get what looks like a complete new ATMax and a new coil. Fast great service is what you also pay for. They stand behind there products and answer any questions you have.

 

C

Culbles

Junior Member

Joined

Feb 26, 2019

Messages

82

Location

rural Gordon, TX

• Aug 7, 2019

• #2

Not disappointed with Garrett.

 

joee5

Elite Member

Joined

Aug 24, 2011

Messages

12,021

Location

Central Jersey

• Aug 7, 2019

• #3

Great customer service is what keeps customers coming back.

 

pryan67

Forum Supporter

Joined

Jan 28, 2012

Messages

2,577

Location

Northern Illinois

• Aug 7, 2019

• #4

I've had no issues at all with them. I broke the cuff on my AT Pro (actually United did), and they sent me a new one for free.

Broke the battery holder...they sent me two free.

Had an issue with my pinpointer, they shipped one to me the same day I shipped my old one back...on their dime.

 

metaladdict

Elite Member

Joined

Mar 9, 2010

Messages

17,895

Location

Northern Ca.

• Aug 7, 2019

• #5

I too am pleased with their customer service.