I feel that Dale is the one that kept NED alive. I ordered my Sand Shark from Dale at NED and it arrived fast with a few extra free things that I didn't ask for (Lesche, finds pouch, etc.).
Then I contacted Dale for another purchase and he said he doesn't work for NED anymore, and soon after the company went down the crapper.
I was never able to get ahold of Andrew, even when NED was highly recommended... so I went through Dale.