RetiredSoldier9
Senior Member
I ordered a 8x6 SEF coil for my Minelab Exporer. Had the following issues:
1. At no time during the ordering process did I receive notice that the coil was out of stock.
2. KellyCo's tracking system stated that the coil was shipped, but also said it was on back-order. So which is it?
3. Emailed KellyCo twice for an update of when I can expect it to be shipped. Both emails went un-answered.
4. Called KellyCo for a direct answer to my questions. No answers, no idea when it would ship. I cancelled my order. The operator was very nice, and apologetic.
I will not be ordering from KellyCo until they add out-of-stock notification to their ordering process, and change their tracking system to reflect the truth.
1. At no time during the ordering process did I receive notice that the coil was out of stock.
2. KellyCo's tracking system stated that the coil was shipped, but also said it was on back-order. So which is it?
3. Emailed KellyCo twice for an update of when I can expect it to be shipped. Both emails went un-answered.
4. Called KellyCo for a direct answer to my questions. No answers, no idea when it would ship. I cancelled my order. The operator was very nice, and apologetic.
I will not be ordering from KellyCo until they add out-of-stock notification to their ordering process, and change their tracking system to reflect the truth.