When it comes to metal detectors a lot of you already know the frustrations you can have when dealing with the manufacturers.. Some better than others, some are foreign and can be difficult.
I purchased a Nel storm from Antique detectors and Jerr-man had it sent to me and at my house in 2 days. The speed was great.
Then my coil started messing up sending false signals and I tried EVERYTHING. Finally i came to the conclusion it was malfunctioning.
Jerry could have said fill out your warranty shenanigans and well you know the rest of the story you would get from most company's.
Instead Jerry went above and beyond.
LONG STORY SHORT It ended up being my shaft some how some way Jerry figured it out and sent me a new anderson shaft with a NEW coil.
I went through some trouble but this guy made up for it when truthfully he didnt have to.
I hope anyone here wanting to buy something considers Antique detectors and talks to nectar or jerr-man. They are knowledgeable and 2 great guys..
You dont find customer service like this often but im not the only one. I just seen another thread like this yesterday.
Great job fella's!
I purchased a Nel storm from Antique detectors and Jerr-man had it sent to me and at my house in 2 days. The speed was great.
Then my coil started messing up sending false signals and I tried EVERYTHING. Finally i came to the conclusion it was malfunctioning.
Jerry could have said fill out your warranty shenanigans and well you know the rest of the story you would get from most company's.
Instead Jerry went above and beyond.
LONG STORY SHORT It ended up being my shaft some how some way Jerry figured it out and sent me a new anderson shaft with a NEW coil.
I went through some trouble but this guy made up for it when truthfully he didnt have to.
I hope anyone here wanting to buy something considers Antique detectors and talks to nectar or jerr-man. They are knowledgeable and 2 great guys..
You dont find customer service like this often but im not the only one. I just seen another thread like this yesterday.
Great job fella's!