Reef Runner
Forum Supporter
I have a Predator Piranha and really like it. You guys are right about customer service.
Yep, that's exactly what I was trying to purchase (the Piranha), but after waiting 2 weeks for someone to acknowledge my questions, I gave up on them. Plus in the meantime, I had the opportunity to listen to some of my buddies discuss their experiences with Mr "Customer Service" (unbelievable). I'm really looking forward to eventually getting a reply from him. I'll probably reply back, and politely express my complete disgust with their service, and inform him that I've already purchased several shovels, while waiting for his reply. I don't care how small they are, if they are going to run a business, and sell their product online, then they should take care of that business, as well as their customers, or shut down the website, and deal with walk-ins, only! Again, I'm not knocking their product, just their service ! Pathetic !