Haven't had it a whole week and I broke my Nox.

Walrus350 · Jun 21, 2018

At the beach tonight washing my scoop, I had my Nox leaned up against a wall. I went to grab it and knocked it down.
I saw a chunk of plastic break off and spin through the air. I was devastated thinking the control box was FUBAR.
Fortunately it was not the control box that broke. It was the arm cuff.
I need a replacement. I read somewhere that it's the same as the X terra series. Is this right?

staffydog33 · Jun 21, 2018

Gorilla Glue [emoji106]

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staffydog33 · Jun 21, 2018

Then again...Minelab wouldn't charge much for an arm cup?

Hmmm...scratch that...they might and probably would charge a lot.

Sorry...im sure someone in the know will be along any second........

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graybeard · Jun 22, 2018

It looks the same as the X-Terra arm cuff.

staffydog33 · Jun 22, 2018

Walrus350 said:
At the beach tonight washing my scoop, I had my Nox leaned up against a wall. I went to grab it and knocked it down.
I saw a chunk of plastic break off and spin through the air. I was devastated thinking the control box was FUBAR.
Fortunately it was not the control box that broke. It was the arm cuff.
I need a replacement. I read somewhere that it's the same as the X terra series. Is this right?

I probably would have cried...lol.

Love my Equinox [emoji106]

Matt.

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Walrus350 · Jun 22, 2018

UPDATE:

I just got off the phone with Minelab. They have a cuff piece for me and shipping it out Monday.

pryan67 · Jun 22, 2018

Walrus350 said:
UPDATE:

I just got off the phone with Minelab. They have a cuff piece for me and shipping it out Monday.

Great to hear...are they charging you for it, or are they replacing it Garrett style?

Walrus350 · Jun 22, 2018

pryan67 said:
Great to hear...are they charging you for it, or are they replacing it Garrett style?

No charge at all. I couldn't believe it. :grin:

pryan67 · Jun 22, 2018

Walrus350 said:
No charge at all. I couldn't believe it.

That's awesome. More companies should take the same path as Garrett and Minelab.

maxxkatt · Jun 29, 2018

ouch, you skated that time!

Walrus350 said:
At the beach tonight washing my scoop, I had my Nox leaned up against a wall. I went to grab it and knocked it down.
I saw a chunk of plastic break off and spin through the air. I was devastated thinking the control box was FUBAR.
Fortunately it was not the control box that broke. It was the arm cuff.
I need a replacement. I read somewhere that it's the same as the X terra series. Is this right?

I treat my Nox 800 like a baby, but stuff does happen quickly and slowly. I took my AT Pro to Daytona beach for a week of hunting and did not rinse off the complete unit in fresh water and about a year later I found that the upper plastic turn lock froze like it was gorilla glued. called Garrett to ask how to fix they told me to cut it off with a dremel tool and they sent me a free replacement. Sounds like Minelab has good customer service.

pan4au · Jun 29, 2018

Those cuffs are way too flimsy.. I'm surprised more haven't broken.. the pads are already falling apart.. I guess the metal cuff on my Etrac spoiled me..

eSCANZ · Jun 30, 2018

pryan67 said:
That's awesome. More companies should take the same path as Garrett and Minelab.

They do - Makro & Nokta have fantastic International customer service/support

Haven't had it a whole week and I broke my Nox.

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