Oldsjunkie
Forum Supporter
So Whites got my MX Sport yesterday and called this morning to ask why I sent it in since it has the newest firmware, leak tested fine (which I knew because I drowned it real good), and didn't have any cracks in the faceplate? I said "well, when I sent it out it had cracks in the faceplate on the top corners, but maybe the ride in the UPS truck fixed em." The tech (who was very nice, mind you) said that maybe it was silicone that squished up when they put the faceplate on, but they would go ahead and replace it for me. Has anyone else heard this when they sent theirs in for cracks? I mentioned to him that it would be weird for silicone to show up a week after getting it, wouldn't it? Anyway, they're replacing the faceplate and sending it back. It went out Friday last week, so should be right at a 10 day turnaround. HH!