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  #61  
Old 10-19-2017, 08:46 PM
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Gauntlet Gauntlet is offline
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Well, used my "repaired" PP for the 1st time today

Same problem, turn it on, light comes on, won't signal on target....have to turn it off and back on

Once it gets to the point of being a PITA....I'll post pics of it after I run over it with my truck. POS.......

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  #62  
Old 10-19-2017, 09:12 PM
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I used mine for a short hunt days ago. Mine worked okay for the short time I used it, next time... who knows

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  #63  
Old 10-23-2017, 11:14 AM
KiowaRd KiowaRd is offline
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I've had my Pro Pointer II since August this year, it's now starting to act up, not finding target unless I turn it off and then back on. It will find my digger easily but not the coin that's right at the top unless I turn it off / on.
Very strange....
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  #64  
Old 10-23-2017, 11:37 AM
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I'd call Garrett and get an RMA and get it repaired. Hopefully yours will be fixed the first time

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  #65  
Old 10-25-2017, 11:24 AM
KiowaRd KiowaRd is offline
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Originally Posted by Gauntlet View post
Well, used my "repaired" PP for the 1st time today

Same problem, turn it on, light comes on, won't signal on target....have to turn it off and back on

Once it gets to the point of being a PITA....I'll post pics of it after I run over it with my truck. POS.......
Did you call Garrett back? What did they say about it now?
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  #66  
Old 10-26-2017, 08:56 AM
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Originally Posted by KiowaRd View post
Did you call Garrett back? What did they say about it now?
Nope, not going to. How many times do I spend money shipping something back before I just cut my losses and put it towards something reliable? I'll never buy another Garrett product.

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  #67  
Old 10-26-2017, 09:47 AM
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Originally Posted by Gauntlet View post
Nope, not going to. How many times do I spend money shipping something back before I just cut my losses and put it towards something reliable? I'll never buy another Garrett product.
It's up to you but, Garretts would surely supply you with an RMA number for free shipping once they knew you didn't get repaired.
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  #68  
Old 10-26-2017, 10:42 AM
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Originally Posted by Martin_V3i View post
It's up to you but, Garretts would surely supply you with an RMA number for free shipping once they knew you didn't get repaired.
They didn't do that for me.. mine has been "repaired" three times. Mine had be working good until yesterday, when it wouldn't work once with off/on action. I've used it two other times without incident..

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  #69  
Old 10-26-2017, 11:54 AM
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Originally Posted by pan4au View post
They didn't do that for me.. mine has been "repaired" three times. Mine had be working good until yesterday, when it wouldn't work once with off/on action. I've used it two other times without incident..

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I'm confused. Didn't you make the same suggestion of getting an RMA?

If I get something back from repair and it's still having the same issue...they usually go automatic with an RMA. I don't know the time window but Garretts given an inherent 30 day or so warranty on repairs.
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  #70  
Old 10-26-2017, 12:18 PM
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Yes, The RMA gives you authorization to return it to Garrett for repair... you pay the shipping to Garrett, it's not free... Garrett, however, ships it back to you free. to me it's not so much the cost as to get it returned and still having problems.. My old, original, propointer was returned to Garrett for falsing(many people had same problem with theirs) it was returned and still falsing. I called Garrett and informed them that is was still falsing.. The told me then it was out of warranty and I would have to pay for the repair.. I had no reason then to believe it would work any better after a second trip to Tx then it did on the 1st trip.. I have been using Garrett detectors since the 80's and the Pro-pointers are the only Garrett products that I have had trouble with besides the AT Pro which I have EMI issues with at certain locations.. ther I either use my E-Trac or one of my analog detectors.. eg. Freedom II plus, 7X, 1266X or Cibola..

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  #71  
Old 10-26-2017, 03:39 PM
lytle78 lytle78 is offline
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Default Maybe time for a new pinpointer

Fisher and Teknetics have a new PI pinpointer coming out any day now
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  #72  
Old 10-26-2017, 03:54 PM
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Originally Posted by pan4au View post
Yes, The RMA gives you authorization to return it to Garrett for repair... you pay the shipping to Garrett, it's not free... Garrett, however, ships it back to you free. to me it's not so much the cost as to get it returned and still having problems.. My old, original, propointer was returned to Garrett for falsing(many people had same problem with theirs) it was returned and still falsing. I called Garrett and informed them that is was still falsing.. The told me then it was out of warranty and I would have to pay for the repair.. I had no reason then to believe it would work any better after a second trip to Tx then it did on the 1st trip.. I have been using Garrett detectors since the 80's and the Pro-pointers are the only Garrett products that I have had trouble with besides the AT Pro which I have EMI issues with at certain locations.. ther I either use my E-Trac or one of my analog detectors.. eg. Freedom II plus, 7X, 1266X or Cibola..
Any RMA that was issued to me was a shipping label, paid for by them. It was free.

Did Garretts tell you that shipping wasn't paid for? It was their failure to get it fixed. I'd like to know if that is their policy not to pay shipping on a repair failure. I don't blame you at all if that is the case.

Last edited by Martin_V3i; 10-26-2017 at 04:30 PM.
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  #73  
Old 10-26-2017, 04:32 PM
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what did you send back to Garrett? Gauntlet & I had to pay for our shipping

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  #74  
Old 10-26-2017, 05:39 PM
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Originally Posted by pan4au View post
what did you send back to Garrett? Gauntlet & I had to pay for our shipping
Thanks for the knowledge about their shipping policy. Under these conditions, I am not proud of Garretts about failing a repair and making y'all pay.

I never had to ship my pointers too Garretts, I live in north Dallas/Mckinney so I drove mine in. The experiences with other vendors included shipping, but those mighta been returns for DOA or dissatisfaction under guaranteed satisfaction.

I now remember one Whites customers having to send in a detector 4 times and he had to pay. My thought then was that he got screwed. It ain't cheap shipping a detector with insurance.

Sorry for my assumption.
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  #75  
Old 10-26-2017, 06:10 PM
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Originally Posted by Martin_V3i View post
Thanks for the knowledge about their shipping policy. Under these conditions, I am not proud of Garretts about failing a repair and making y'all pay.

I never had to ship my pointers too Garretts, I live in north Dallas/Mckinney so I drove mine in. The experiences with other vendors included shipping, but those mighta been returns for DOA or dissatisfaction under guaranteed satisfaction.

I now remember one Whites customers having to send in a detector 4 times and he had to pay. My thought then was that he got screwed. It ain't cheap shipping a detector with insurance.

Sorry for my assumption.
Np. I figured that the would pay since it wasn't fixed the 1st time. The paying is not so bad except for the pp not being fixed

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  #76  
Old 10-29-2017, 05:28 PM
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Originally Posted by pan4au View post
what did you send back to Garrett? Gauntlet & I had to pay for our shipping
Sure did....I won't pay again.

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  #77  
Old 10-29-2017, 05:30 PM
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Originally Posted by Martin_V3i View post
Any RMA that was issued to me was a shipping label, paid for by them. It was free.
From Garrett?

LOL, if so they probably had to stop due to the numbers of them getting returned for warranty repairs.

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  #78  
Old 10-29-2017, 09:05 PM
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I used mine today. doing the same thing again several times. I too have sent mine in for the last time...

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  #79  
Old 10-31-2017, 08:57 AM
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If anyone REALLY isn't going to send theirs back and it will just go to waste, I'd love to have one of them to take it apart and play

I'd even cover the shipping

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  #80  
Old 10-31-2017, 10:20 PM
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I'm going to wait until it gets nu-usable.. then I going to swap out the PCB from my falsing original pro pointer

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