It has recently come to our attention that some of our Pro headsets are not functioning as intended. Some of the headsets may have been damaged during shipping. We apologize for any inconvenience that this has caused.
The inconsistency is comprised of low or no volume from one or both of the speakers on the headset. This problem was caused by a change of air pressure during shipment. Because our headphones are encased in such a way that exhibits a splash proof nature, the sudden change of air pressure that occurred during shipment caused the speaker to “pop” out of it’s original position.
If you are experiencing low or no volume with your Pro headset, please contact us at [email protected] so that we can resolve the issues. Thank you.
The inconsistency is comprised of low or no volume from one or both of the speakers on the headset. This problem was caused by a change of air pressure during shipment. Because our headphones are encased in such a way that exhibits a splash proof nature, the sudden change of air pressure that occurred during shipment caused the speaker to “pop” out of it’s original position.
If you are experiencing low or no volume with your Pro headset, please contact us at [email protected] so that we can resolve the issues. Thank you.
