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Old 12-28-2016, 12:04 AM
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jwp1964 jwp1964 is offline
Join Date: Mar 2013
Location: Maryville, TN
Posts: 8,797
Default Great Garrett Customer Service!

I was having some problems with my Carrot so I called Garrett service department, explained the problem and mailed it in. Garrett replaced the actuator assembly, cleaned it up and mailed it back in 10 days with no charge. Thanks to Garrett for the quick turn service!

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XP Deus, 2018: (39) Silver, (72) Wheats, (3) V Nick, (5) Buffs, (12) IHC, (9) Tokens () Gold, (3) Sterling, ($83.57) clad

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Old 12-28-2016, 12:06 AM
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bruinvikes bruinvikes is offline
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Join Date: Dec 2011
Location: Curtice, Ohio
Posts: 6,178

That's great! Now you're back in business.

Fisher F70, Fisher F44, Fisher F2, 2018 clad: $0.01, Silver coins: 0, Indian heads: 0, Wheaties: 0, Gold rings: 0, Silver rings: 0, Total clad: $286.80, (after paying off the F2), Silver coins: 38, Gold rings: 4

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Old 01-03-2017, 07:55 PM
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beephead beephead is offline
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Join Date: Jan 2011
Location: Germantown, TN
Posts: 3,545

Yes, they have great customer service. I love the ProPointer so much that I have a back-up for my back-up. I'm not detecting without one. Period


Tesoro Compadre * Tesoro Vaquero * Omega * MXT Pro * F75LTD-2 * Modded Tesoro Cibola * Tesoro Outlaw * XP Deus * Tesoro Mojave

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Old 01-03-2017, 10:32 PM
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choppadude choppadude is offline
Join Date: Dec 2012
Location: Twin Tiers N.Y.
Posts: 4,215

I have 3 "Carrots" and just sent the second one in for repair. I use mine hard and wore right through the tip. Also returned to me in like new shape complete with new housing all within 10 days also. They have always been polite and professional and stand behind thier product 100%.

XP Deus WS5,XP Deus WS4, Teknetics T2 Classic, E Trac, Minelab GP3500, Equinox 600, Equinox 800,Makro Kruzer, Nokta Impact,

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Old 01-03-2017, 10:41 PM
NectarDetector NectarDetector is offline
Join Date: Dec 2013
Posts: 8,096

Yeah, my first propointer went out, and was out of warranty...they replaced it for free... cant beat that!
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