Friendly Metal Detecting Forums   Fort Bedford Metal Detectors
List all sponsors

Go Back   Friendly Metal Detecting Forums > Detectors and Gear > Advice on Detector Purchase > Sponsor Feedback

Reply
  
Thread Tools Display Modes
  #1  
Old 10-30-2016, 08:29 PM
Barracuda's Avatar
Barracuda Barracuda is online now
Supporter
 
Join Date: May 2016
Location: USA
Posts: 437
Default Best customer service around. Thank you Jerr-man and Nectar Detector.

When it comes to metal detectors a lot of you already know the frustrations you can have when dealing with the manufacturers.. Some better than others, some are foreign and can be difficult.

I purchased a Nel storm from Antique detectors and Jerr-man had it sent to me and at my house in 2 days. The speed was great.

Then my coil started messing up sending false signals and I tried EVERYTHING. Finally i came to the conclusion it was malfunctioning.

Jerry could have said fill out your warranty shenanigans and well you know the rest of the story you would get from most company's.

Instead Jerry went above and beyond.

LONG STORY SHORT It ended up being my shaft some how some way Jerry figured it out and sent me a new anderson shaft with a NEW coil.

I went through some trouble but this guy made up for it when truthfully he didnt have to.

I hope anyone here wanting to buy something considers Antique detectors and talks to nectar or jerr-man. They are knowledgeable and 2 great guys..

You dont find customer service like this often but im not the only one. I just seen another thread like this yesterday.

Great job fella's!

__________________
XP Deus Garrett pro pin pointer Model 55 Barracuda Shovel - 2017 Oldest coin 1851 US Large Cent -

Reply With Quote
  #2  
Old 10-30-2016, 08:31 PM
bruinvikes's Avatar
bruinvikes bruinvikes is online now
Elite Member
 
Join Date: Dec 2011
Location: Curtice, Ohio
Posts: 5,549
Default

I agree, a couple of great guys to deal with.

__________________
Fisher F70, Fisher F2, 2017 clad: $23.44, Silver coins: 5, Wheaties: 19, Gold rings: 1, Silver rings: 2, Total clad: $257.35, (after paying off the F2), Silver coins: 26, Gold rings: 4

Reply With Quote
  #3  
Old 10-30-2016, 08:37 PM
jerr-man's Avatar
jerr-man jerr-man is online now
Sponsor
 
Join Date: Jun 2014
Location: KANSAS
Posts: 2,455
Default

WOW, thanks for the kind words. Good Luck and Happy Hunting. We want to see pictures.

__________________

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.


2016 TOTALS 39 SILVERS, 22 INDIANS, 1 "V",12 rings
2017 TOTALS 5 SILVERS, 5 INDIANS, 1 RING
CTX 3030, XP DEUS, AT Propointer

Reply With Quote
  #4  
Old 10-30-2016, 09:42 PM
NectarDetector's Avatar
NectarDetector NectarDetector is offline
Supporter
 
Join Date: Dec 2013
Location: Detecting365
Posts: 7,490
Default

Originally Posted by bruinvikes View post
I agree, a couple of great guys to deal with.
You guys are gonna make us blush!

__________________
.

Reply With Quote
  #5  
Old 10-30-2016, 09:44 PM
bruinvikes's Avatar
bruinvikes bruinvikes is online now
Elite Member
 
Join Date: Dec 2011
Location: Curtice, Ohio
Posts: 5,549
Default

Originally Posted by NectarDetector View post
You guys are gonna make us blush!
You look good in that shade of red

__________________
Fisher F70, Fisher F2, 2017 clad: $23.44, Silver coins: 5, Wheaties: 19, Gold rings: 1, Silver rings: 2, Total clad: $257.35, (after paying off the F2), Silver coins: 26, Gold rings: 4

Reply With Quote
  #6  
Old 10-30-2016, 10:32 PM
Tom_in_CA's Avatar
Tom_in_CA Tom_in_CA is offline
Elite Member
 
Join Date: Dec 2013
Posts: 4,799
Default

Yeah, you're right. I don't care what the others say about Nectar Detector, he's a cool guy ! haha
Reply With Quote
  #7  
Old 10-31-2016, 08:52 AM
budaf250 budaf250 is offline
Supporter
 
Join Date: Sep 2012
Location: Canastota,NY
Posts: 928
Default

I also went through the same thing with a Nel coil. It was the Nel hunter. And Jerry did a super job of staying on top of what was going on. Ended up with a new coil. You I and an other have had problems with Nel coils. In a short period of time. Is Nel having quality control problems? In any matter Antiques Detector are My go to guys for all my detecting needs.
Reply With Quote
  #8  
Old 11-03-2016, 09:48 AM
NectarDetector's Avatar
NectarDetector NectarDetector is offline
Supporter
 
Join Date: Dec 2013
Location: Detecting365
Posts: 7,490
Default

LOL well thanks, Tom!
Originally Posted by Tom_in_CA View post
Yeah, you're right. I don't care what the others say about Nectar Detector, he's a cool guy ! haha

__________________
.

Reply With Quote
Reply


Thread Tools
Display Modes

Forum Jump


All times are GMT -4. The time now is 10:30 AM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2017, vBulletin Solutions, Inc.