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Old 10-11-2018, 06:29 AM
remmy's Avatar
remmy remmy is offline
Join Date: Aug 2015
Location: Middletown PA
Posts: 1,672

You must be careful with the word "lifetime warranty" A certain outdoor gear company sells lifetime socks, shoelaces and at one time lifetime work pants. These items are pricey for what they are but hey, you get new ones if you wear them out....right? Years ago I was looking for a rugged pair of pants and I spent the cash for the "lifetime" work pants. The tags said "lifetime" and I asked an employee what that meant and they said "wear them out and we will give you a new one, just like the socks".

Years later they were really ragged and I set out to get them replaced, took the receipt AND the tags I had saved with me. I was told that they were not lifetime, it was just a descriptor used on the tag to depict quality. I thought this was misleading because the "lifetime" socks bear the same wording and style as the pants and I know people gat the socks replaced without argument.

Be careful of the word "lifetime", it may not mean what you think.

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Old 10-11-2018, 07:26 AM
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DIGGER27 DIGGER27 is offline
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Join Date: Feb 2010
Location: Alabama, by way of Detroit, Tampa Bay, Alabama and Kansas
Posts: 14,271

For most companies it is just a sales gimmick but there are exceptions.
Some use the term but don't honor anything and aren't around long enough to complain to if you have issues.
Some do honor replacement or repair warranties but in some cases they might not if they think know they are being scammed or the merchandise is deemed too expensive...there is always some excuse they can use to not honor a warranty claim.
Some do honor and believe lifetime warranties.
Tesoro did it for everyone no matter who owned them for years until they got smart, did the math, and figured out how much that actually cost them over the years...then they finally changed to an original owner lifetime warranty.
Then there are some very rare companies like Zippo.
They state they have lifetime warranties and they mean they have lifetime fix or replace warranties...and prove it.

"The road to success is always under construction."

Currently hunting with an F70, a Mojave and a borrowed Red Racer.
Plus a Nox 800.

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Old 10-11-2018, 09:03 AM
RBachman's Avatar
RBachman RBachman is offline
Join Date: Jul 2018
Location: Coastal SC
Posts: 177

This is one of the best I know of, by Vortex Optics. They call it a VIP Unlimited Lifetime Warranty. Vortex Optics also has a very generous Military and First Responder program.

"Our VIP warranty is about you, not us. It's about taking care of you after the sale. VIP stands for a Very Important Promise to you, our customer. We will repair or replace your Vortex product in the event it becomes damaged or defective—at no charge to you. If we cannot repair your product, we will replace it with a product in perfect working order of equal or better physical condition.
You see, it doesn't matter how it happened, whose fault it was, or where you purchased it. You can count on the VIP Warranty for all Vortex Optics riflescopes, prism scopes, red dots, rangefinders, binoculars, spotting scopes, tripods, and monoculars.

"Unlimited Lifetime Warranty
Fully transferable
No warranty card to fill out
No receipt needed to hang on to

"If you ever have a problem, no matter the cause, we promise to take care of you.

The VIP Warranty does not cover loss, theft, deliberate damage or cosmetic damage that does not hinder the performance of the product.

Dig unto others as you would have others dig unto you.

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Old 10-11-2018, 12:31 PM
georgeinsc's Avatar
georgeinsc georgeinsc is offline
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Join Date: Dec 2015
Location: Ladson SC
Posts: 1,521

A Warranty of any kind means Nothing once a company goes out of business. Laying off all employees indicates that they did not even have enough cash on hand to make payroll.

If perchance another company purchases Tesoro there is no way that they would assume the financial obligation of repairing an untold thousands of machines that were manufactured prior to their acquisition of the company.

Wish as we might it will not happen. It is just not financially feasible.
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