Nox 800 Black Screen Of Death UP DATE.............

Lostandfound · Jun 27, 2018

MINELAB HAS RESOLVED THE PROBLEM WITH THE 800 NOX. THEY GAVE ME A NEW MACHINE ALONG WITH A NEW COIL. They never did say what the problem was with the original unit.

Has anyone experience there screen going dead? Mine went black while hunting the salt water.
I was still having issues trying to get the machine to stabilize in the water when this happened. So I went home figuring it was low on battery and recharged it.
:mad:

Turned the Nox on and now the screen is white. Still not working but the sound works but can't program it. I put a call into Minelab waiting to hear back.

Aquaman · Jun 27, 2018

uh oh (x2)

metaladdict · Jun 27, 2018

Uh oh, hope mine doesn't freak out. :shock:

Caribbeanson · Jun 27, 2018

Have you tried a factory reset by holding the power button? Should be able to hear it reset. Sounds like something more than that though.

dewcon · Jun 28, 2018

I hear that term FACTORY RESET an awfully lot with the Nox...... anyone else notice that?

Scooterjim · Jun 28, 2018

Did you try smacking it and giving it a good shaking while cursing at it?

That sucks, I'm thinking you're one of the unlucky ones that got a bad unit, it's bound to happen with any new product.

CTCurt · Jun 28, 2018

dewcon said:
I hear that term FACTORY RESET an awfully lot with the Nox...... anyone else notice that?

Yes. I've noticed that as well..... :yes:

(How is it working out for you Dew? Pouch full of small Gold chains?....

)

Cfmct · Jun 28, 2018

I'm happy I won't see the black screen of death on my Excalibur :yes:

If I get a chance to use it again.. :roll:

Caribbeanson · Jun 28, 2018

dewcon said:
I hear that term FACTORY RESET an awfully lot with the Nox...... anyone else notice that?

Yea I guess you're right.

Was trying to approach it like the computer it is though, if it's not working the first thing you try is a restart, then maybe kick and yell at it like Jim said :laughing:

Slight possibility the issue is with a backlight setting or screen malfunction, might as well try the easiest thing first - Factory Reset :grin:

dirtydog · Jun 28, 2018

Cfmct said:
I'm happy I won't see the black screen of death on my Excalibur If I get a chance to use it again..

Been waiting on some activity from you. I was about to send out a search party.

dewcon · Jun 28, 2018

Ive gotten 4 chains so far..... but it just seems a lot were being found. Nothing so far id even call small. Not been digging much past 3 weeks.... vacation then tree cutting and sod work. It was a pretty good start to year. U cant find it if u aint out there.

adamBomb · Jun 28, 2018

Lostandfound said:
Has anyone experience there screen going dead? Mine went black while hunting the salt water.
I was still having issues trying to get the machine to stabilize in the water when this happened. So I went home figuring it was low on battery and recharged it.
Turned the Nox on and now the screen is white. Still not working but the sound works but can't program it. I put a call into Minelab waiting to hear back.

Sounds like screen death to me. Might be a water problem, something might of shorted, etc.

brncofan · Jun 28, 2018

dewcon said:
Ive gotten 4 chains so far..... but it just seems a lot were being found. Nothing so far id even call small. Not been digging much past 3 weeks.... vacation then tree cutting and sod work. It was a pretty good start to year. U cant find it if u aint out there.

I hear that brother I've been working non stop ,haven't done a beach hunt since end of March .I'm getting the itch though maybe this weekend ill get out H.H.[emoji2]

Sent from my VS987 using Tapatalk

OBN · Jun 28, 2018

brncofan said:
I hear that brother I've been working non stop ,haven't done a beach hunt since end of March .I'm getting the itch though maybe this weekend ill get out H.H.[emoji2]

Sent from my VS987 using Tapatalk

I've not been out in 20 days And I though that was bad...You must be going nuts!!

Surf Master · Jun 28, 2018

Obn

90 and humid , your kind of weather bro., give me a ring when your heading my way , Earl

Lostandfound · Jul 19, 2018

metaladdict said:
Uh oh, hope mine doesn't freak out.

If so you will get a new one from Minelab.

goldpaninut · Jul 19, 2018

It doesn't seem like Minelab is to heavy on customer service.....have heard some horror stories over the years. Makes me question whether I should spend the money for a CTX 3030 or not!

OBN · Jul 19, 2018

They have turned that around after "The Kellyco Affair"... Finally..All problems are resolved very quick, repairs are averaging a week! I'm still Amazed.

dewcon · Jul 20, 2018

Joe....... but most of the Nox issues arent going to PA. I know when everyone was holding there..... um... waiting on the Nox to finally come out it almost stopped most detector sales. Makes you wonder just how the sales now has helped the repair center in PA. I suspect those that have them have put their other machines down while they learn it...... meaning no repairs for us water guys.

Jason in Enid · Jul 20, 2018

goldpaninut said:
It doesn't seem like Minelab is to heavy on customer service.....have heard some horror stories over the years. Makes me question whether I should spend the money for a CTX 3030 or not!

Old news. Thats back when kellyco was running the repair center. Since its been moved to fort bedford, its been a dream. 24 hour turn around time. Then wait now is the time to actually ship it there and back.

EQX issues arent going there though, they are going to the Illinois office.

Nox 800 Black Screen Of Death UP DATE.............

Lostandfound

Full Member

Aquaman

Elite Member

metaladdict

Elite Member

Caribbeanson

dewcon

Quality Control Expert

Scooterjim

Elite Member

CTCurt

Cfmct

Administrator

Caribbeanson

dirtydog

dewcon

Quality Control Expert

adamBomb

Senior Member

brncofan

Elite Member

OBN

OldCherryPicker

Surf Master

Lostandfound

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goldpaninut

Senior Member

OBN

OldCherryPicker

dewcon

Quality Control Expert

Jason in Enid

Elite Member

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