Gotta brag on Craig over at detectingMO for a sec. I ordered some new accessories for my Deus last week and the items were delivered twice, needing a signature from me. I wasn’t home both times and knew I wouldn’t be on the 3rd attempt either. I refused delivery after the second attempt and had the items on their way back to Craig for a refund. I couldn’t get the UPS website do to anything I needed it to do nor did I want to hold on the phone through all their holiday craziness.
Craig was able to get the address changed to another drop off and the items were delivered today. I had chalked it up as a lose and was awaiting my refund from him but boy did he go above and beyond anything I expected. Excellent customer service and excellent communcation on his part.
I’ll def be using him again for any detecting needs, although I’m not so sure he’d say the same thing about me haha . I have nothing to do with detectingMO nor have ever met Craig or anyone else there. Just an honest experience of stand up service I wanted to pass along to the forum. Thanks again Craig!
Craig was able to get the address changed to another drop off and the items were delivered today. I had chalked it up as a lose and was awaiting my refund from him but boy did he go above and beyond anything I expected. Excellent customer service and excellent communcation on his part.
I’ll def be using him again for any detecting needs, although I’m not so sure he’d say the same thing about me haha . I have nothing to do with detectingMO nor have ever met Craig or anyone else there. Just an honest experience of stand up service I wanted to pass along to the forum. Thanks again Craig!