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AT Pro water under screen

CrazyWow

New Member
Joined
Feb 19, 2018
Messages
23
Location
WACO
This is a first, water under the screen where it displays numbers. Its under the clear plastic. I have submerged it before. I can not see the numbers now, wont show up.
Do i let it just dry out? Its a first and this detdctor is 5months old. Did the glue give out? Should i send it in?
 
Brand new machine under warranty, yeah I'd send it in for sure,
I assume they will send you a new one, even if you dry it out and get it working,
It's still not going to be waterproof like it should.
That's a bummer but I bet Garrett handles it quickly, good luck!
 
Chances are Garrett will email you a shipping label and ship you a new detector as soon as you drop the old one off at UPS.
 
Chances are Garrett will email you a shipping label and ship you a new detector as soon as you drop the old one off at UPS.

iu
 
Water under screen

Go to You/tube and type in "Inside the AT Pro control Box" Watch this video and may be able to fix it yourself.
 
update

Well they gave me a case number. I paid shipping and sent in my old unit and they said send my coil also. Guess what, a new coil and unit arrived. Fast. They are 1.5hrs from me so.

The unit eventually stopped working. The water must of got into it. I did the send it right after i read yalls advice. It was a 3-4biz day turn around. I forget exactly.
 
Well they gave me a case number. I paid shipping and sent in my old unit and they said send my coil also. Guess what, a new coil and unit arrived. Fast. They are 1.5hrs from me so.

The unit eventually stopped working. The water must of got into it. I did the send it right after i read yalls advice. It was a 3-4biz day turn around. I forget exactly.

Great to hear....they've got excellent customer service.
 
Glad to hear hey took care of things so quickly. I have never had to use their customer service but I understand it is second to none.
 
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