That was happening to me as well , I was using a outdated operating system Windows Vista , after I bought a new laptop and switched to Windows 10 no issues and much faster. Still learning Windows 10 a very big change from vista. If you are using a out dated system that can no longer get updates on , you might consider buying the Windows 10 operating system and having it installed on your current computer. You should be able to get Windows 10 for around $100.00 , clean every thing off the old machine and have a almost new computer for cheaper than a new one. Lots of computer smart people on here that can give you advice if needed .I am not one of them. I plan to take my old laptop after I am sure I have saved every thing, have it whipped clean and have windows 10 put on it , as a back up , and travel computer since it is smaller.